TAMARIND HAIR PRIVACY POLICY
At Tamarind Hair, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, how we store it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By booking an appointment, using our website, contacting us, or purchasing our services, you agree to the collection and use of your information as described in this Privacy Policy.
Who We Are
Tamarind Hair is a professional hair braiding and styling business based in Northampton, United Kingdom.
If you have any questions about this Privacy Policy or your personal data, please contact us using the details provided on our website.
Information We Collect
Depending on how you interact with us, we may collect:
Your name
Email address
Telephone number
Appointment and booking details
Payment and deposit information
Consultation notes relevant to your requested hairstyle
Photographs or videos of your hair (only with your permission)
Messages sent via email, social media or our contact forms
Website usage information collected through cookies
We only collect information that is necessary to provide our services and communicate with you.
How We Use Your Information
We use your personal information to:
Process and manage your appointments
Contact you regarding your booking
Send appointment confirmations and reminders
Process deposits and payments
Respond to enquiries
Provide customer support
Improve our services and customer experience
Comply with legal and accounting obligations
Send marketing communications where you have chosen to receive them
We will never sell your personal information to third parties.
Payment Information
Payments are processed securely through our approved payment providers.
We do not store your full payment card details on our own systems.
Where applicable, payment information may be used to process booking deposits and any charges permitted under our Booking Terms & Conditions.
Appointment Photographs
With your consent, we may take photographs or videos before, during or after your appointment.
These may be used:
On our website
On social media
For marketing materials
To showcase our work
You are under no obligation to agree. If you would prefer your photographs not to be used, simply let us know before or during your appointment.
Marketing
If you choose to subscribe, we may occasionally send you updates about:
New services
Promotions
Offers
Business news
You can unsubscribe at any time using the link provided in our emails or by contacting us directly.
Sharing Your Information
We may share your information only where necessary with trusted service providers, including:
Appointment booking software
Payment processors
Website hosting providers
Email marketing platforms
Professional advisers where legally required
These providers are required to protect your information and only use it for the services they provide to us.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
While no online system can guarantee complete security, we continually work to protect the information we hold.
How Long We Keep Your Information
We only keep your personal information for as long as necessary to:
Provide our services
Meet legal and tax obligations
Resolve disputes
Enforce our agreements
When your information is no longer required, it will be securely deleted or anonymised..
Cookies
Our website uses cookies to improve your browsing experience and understand how visitors use our website.
For further information, please see our separate Cookie Policy.
Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those websites and encourage you to review their own privacy policies.Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or the services we provide.
The latest version will always be published on our website.Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact Tamarind Hair using the contact details provided on our website.